Technical Support |
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Commitment of After-sale Service
l At least 3-month warranty, wear parts and man-made damages not included.
l Free installation and on-site training.
l Engineer standby one week in the plant after installation.
l Respond to customers’ requirements within 1hour and reach in time within 12 hours. (In Guangdong Province, China).
l Free inspection provided quarterly after warranty period, 4-8 hours each time.
l Field engineers at least 5 years working experience.
Technical Training |
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1) On-site and basic training ensures operators to have the abilities below:
l Programming.
l Operation.
l Protective maintenance.
l Optimize the whole line to enhance productivity.
l Formulate maintenance plan daily, weekly, monthly and yearly
2) Advanced training enables engineers and ensures them to maintain the equipment in a
fast and efficient way.
l Circuit diagram identifying.
l Air circuit diagram identifying.
l Control system principles.
l Machine transmission system principles.
l Skilled in gearbox oil change and familiar with the use method of maintenance oil, etc.
l Familiar with the principles of valve, sensor, motor, servo board, etc. as well as fault diagnosis.
3) Primary and advanced training courses are available.
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